Frequently Asked Questions
Available Print Sizes
Most of our prints come in the following sizes 8 X 10 | 8 X 12 | 11 X 14 | 11 X 17 | 16 X 20. Select prints are available in 18 X 24. You can view the size options in the drop down menu beside each print option. If you want a print size that is not listed, reach out to email@example.com and we may be able to order the print. We will be adding more print sizes soon.
What size should I get ?
Placing an order
You can add products you wish to order to the shopping cart by clicking on the "add to cart" button located next to the product image. When you are ready to complete your order, click "continue checkout" and follow the instructions.
You may cancel before it is processed. Please send an email to firstname.lastname@example.org. Include "order cancellation" and the order number in the subject line . We are not able to cancel orders that have been processed. Please see our returns section for more details.
We are currently only shipping within the United States, Canada and a few countries in Europe - United Kingdom, Germany, France, Switzerland and Swedem. If you reside outside those Countries, please reach out to email@example.com before placing your order.
Please note : Your country of residence may require you to pay duties and taxes to claim your purchase. P | G Shop has no way of determining the cost of duties and taxes. The customer is responsible to pay any duties and taxes upon delivery.
Resizing Fine Art Print
The sizes offered in our shop are to ensure the highest finish and quality of your fine art purchase. For select prints, we are able to make a custom size that is not listed as an option in the store. Contact firstname.lastname@example.org with the custom size you want and we will respond within 24 hours.
P | G Shop verifies dimensions of all images on our site. Due to industry standards, some prints sizes vary up to ("1.5") - this will be indicated if your size selection is affected. In those cases, we recommend getting a professional to help trim off the excess inches. Personally, we recommend Michael's framing department which offers excellent service.
Framing options for your print
We recommend any print larger than 11 X 17 should be professionally framed. For 11 X 17 or smaller sizes, the following places offer great frame selections if you choose to frame it yourself.
- Michael's art & craft
We love collaborating with other brands and shops. If you interested in carrying Portland | Grace prints in your store, we will love to hear from you. Email us at email@example.com for pricing and other information.